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Keystone was actually the builder of our house in the Steele Creek neighborhood in Charlotte but I saw a sign in the neighborhood for Lockridge Home. Same people.

I looked on their website and they have the same floorplans as Keystone. Took nine months to build in 2006. We like the floorplan and it fits our family. Upgraded from one ac unit to two.

They only put in one and had to cut walls out to go back and install the second. The one year walkthrough we still didn't have air/heat in two of the rooms downstairs. They came in and again had to cut holes in the wall to discover that the airducts was so bent and twisted that it restricted the air and heat. It's 2014 and we are still having trouble out of the ac/heating units along with about 10 other people on our street.

We believe they put defective units in all the houses. There's also an electrical problem because the power in the master bedroom goes out for no reason and we have to flip the breaker switch. If I had to do it again, I would not build with keystone/lockridge. They do horrible work and don't want to fix anything.

I didn't even mention the sideways window, no screens, no keys to the internal doors, bad paint job, noticable nails coming from sheetrock and shutters falling off the windows after a year. And lets not forget bathroom ceiling leaking after a hard rain or a soaking wet floor under the bedroom windows after any rain.

Location: Charlotte, North Carolina

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We are having similar issues. We have filed a complaint with the NC Licensing Board of General Contractors.

Please do the same. This is the only way we can stop this from happening to someone else.

Otherwise they just rename the company and continue screwing people!

http://nclbgc.org/complaint.html

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